Advocacy - find someone to speak on your behalf

Advocacy - find someone to speak on your behalf

If another person speaks on your behalf they are commonly known as an advocate. An advocate will represent you when you need help, and support you at difficult and challenging times.

In Solihull, there are a number of specialist organisations that provide advocacy services on behalf of Solihull Council.

You may also find an advocacy service suitable for you in the Solihull Directory.

Advocacy in Solihull

There are 3 main types of advocacy provided in Solihull. These are:

  • Peer based advocacy
  • Statutory independent advocacy
  • Care Act advocacy

Peer based advocacy

Peer based advocacy is also known as individual advocacy or peer support advocacy.

Peer based advocacy means that practical and emotional support is provided by people that you can relate to and understand your situation because they have experienced the same issues. This type of advocacy makes sure that you get the right information, advice and support when you need it or when you want it.

Statutory independent advocacy

Statutory independent advocacy is provided by law in certain circumstances. Statutory independent advocacy is provided if you:

  • find it hard to be fully involved in making choices
  • have been assessed as lacking mental capacity
  • are a patient detained under the Mental Health Act

Care Act advocacy

Care Act Advocacy is for people needing help to take part in their care and support assessments and planning. Care Act advocacy is provided to everyone over 18 years old who is an ordinary resident of Solihull and experiencing difficulty, known as substantial difficulty, in at least 1 of 4 areas of their life.

Care Act advocacy is provided if you find it very hard to:

  • understand information
  • remember information
  • use information and make decisions
  • talk and communicate with people

Solihull Mind for advocacy

Solihull Mind provides peer based advocacy and Care Act advocacy.

You can visit the Solihull Mind website for more details. You can also choose to:

Solihull Action through Advocacy for people with learning disabilities

Independent charity Solihull Action through Advocacy provides:

  • informal, peer based, 1 to 1 advocacy for people with learning difficulties and profound and multiple disabilities (PMLD)
  • statutory independent advocacy for people assessed as requiring an Independent Mental Capacity Advocate
  • Care Act advocacy for older people

You can make a referral to Solihull Action through Advocacy through the website, or contact the service directly by:

Solihull Action through Advocacy can:

  • support you to make informed choices
  • support you to speak up on your behalf
  • support you to speak for yourself

Independent Advocacy organisation for people with mental health issues

Charitable company Independent Advocacy provides:

  • informal, peer based advocacy for people with mental health issues
  • statutory independent advocacy for people requiring an Independent Mental Health Advocacy (IMHA) service
  • Care Act advocacy for people with mental health conditions

You can learn more about the services from Independent Advocacy by visiting the website or contact the organisation directly by:

Independent Advocacy can support you to:

  • be as independent as possible
  • access information and advice
  • explore and understand your options
  • make the best choices

Advocacy for people with Alzheimer's or dementia

The Alzheimer's Society in Solihull operates an advocacy service for people living with Alzheimer's and dementia to help you:

  • understand your rights
  • express your views
  • make informed choices and decisions
  • represent and speak on your behalf if you are unable to

You can contact the Alzheimer's advocacy service in Solihull by visiting the Alzheimer's Society website or:

Advocacy for carers

For advice and information on advocacy if you are a carer, you can contact Carers Trust Solihull by visiting the website or contacting the centre by:

Statutory independent advocacy and Care Act advocacy

It is important that the right choices are made when making decisions about your support, or the care and support needs of the person you care for.

The best way this can happen is for you, or the person you care for, to be involved in every step of the process.

Statutory independent advocacy is provided to:

  • adults with care and support needs
  • carers
  • children in transition to adulthood

Independent advocacy for people with care and support needs means having someone that will:

  • make sure that you have the right information and advice
  • tell people your views, or express the opinions of the person you care for
  • make sure that your rights are protected, or uphold the interests of the person you care for
  • protect, (or safeguard), vulnerable people and those people with care and support needs that are at risk

Advocates act only according to the wishes of the person they are speaking for and are completely independent of social care services and other authorities or organisations.

Depending on the individual's needs, the advocate will be involved with the:

Independent Mental Capacity Advocate (IMCA) in Solihull

Solihull Action through Advocacy is the Independent Mental Capacity Advocate for Solihull.

Independent Mental Capacity Advocates are provided to people who are:

  • unable to make decisions
  • unable to understand information about themselves

You can find out more about Independent Mental Capacity Advocacy from the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) page.

Independent NHS complaints advocacy

Solihull Council has appointed Independent Advocacy to carry out the NHS complaints and advocacy services for Healthwatch Solihull. If you wish to complain about NHS services or treatment, you can visit the Independent Advocacy website to learn more.

Community Advice Hubs

To discuss advocacy with somebody in person, you can visit the Community Advice Hubs presented and managed by Age UK Solihull. The hubs are located in North Solihull and South Solihull, and supported by a wide range of partner organisations.

Contact the Community Advice Hubs on 0121 705 3588 or email

Alternatively visit one of the Hubs in Chelmsley Wood or Central Solihull

Mon, Tues, Thurs and  Friday 10:00am – 4:00pm , Wednesday 10.00am – 2.00pm

Chelmsley Wood Library, 10 West Mall, Chelmsley Wood, B37 5TN

First Floor, Solihull Arts Complex, Library Square, B91 3RG

Understanding advocacy

Advocacy means getting support from another person to help you tell other people your views and wishes.

Advocacy is support to help you:

  • be heard by others by speaking up for you
  • be heard by others by helping you speak for yourself
  • make choices with the right information
  • feel empowered and more confident in your life
  • take part in the decisions about your care and treatment

Advocacy is not:

  • befriending or becoming your friend
  • counselling you
  • physical care and support
  • advice and guidance

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