Cookies are small text files located in browser directories.

When you visit a site that uses cookies for the first time, a cookie is downloaded onto your PC. The next time you visit that site, your PC checks to see if it has a relevant cookie and sends the information contained in that cookie back to the site. The site then 'knows' that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact.

There are two types of cookies:

  • session cookies are set for a small amount of time, usually while your browser is open, and get deleted when you close your browser
  • persistent cookies are stored on your computer for a longer period of time and can store things like login details, website preferences and information about what you were looking at


MyLife uses a number of cookies from different providers. This document details the cookies below, their type, use and expiry if appropriate.

Google Analytics Cookies

Google Analytics cookies are used to power the Google Analytics features of MyLife which allow customers to track unique visitors, page views, locations, etc.

Name Description Type Life
_utma Unique visitor identifier Persistent 24 months
_utmb and _utmc Used to identify the session Session N/A
_utmz Campaign tracking cookie which includes the visitors keyword Persistent 6 months

Ektron CMS cookies

Ektron content management places some cookies on the machine of those who can edit content. This is currently limited to employees of customers who have rights to change content within the MyLife Portal.

Name Description Type Life
EktGUID The GUID of the user Persistent 7 days
EKAnalytics Used for analytics within Ektron Persistent 7 days
Ecm Stores the Ektron user settings Session N/A

ASP.Net cookies

ASP.Net is one of the technologies used within the MyLife Portal to display the pages to the user. In order to do this it needs to track the user to remember what they have done and where they are.

Name Description Type Life
ASP.Net_sessionId Used to identify theASP.Net session Session N/A

Authentication cookies

Authentication cookies are used by the MyLife Portal to remember who a user is and what role thy have. They are only used when the user has logged in.

Name Description Type Life
OLMSDSPortalAuthCookies Used to identify authenticated user (only set when user is logged in) Session N/A
SDSPortalRoles Used to identify roles of authenticated user (only set when user is logged in) Session N/A


Diverse is used to manage the font sizes used within the MyLife Portal. It remembers the text size selected which is either the default size or the one selected by the user from the A A Aboxes in the top right of the page.

Name Description Type Life
userTextSize Used to identify the selected font size Session N/A

How to block cookies

The following websites provide browser specific instructions on blocking cookies:

You can check which browser you use at

We don’t set any advertising tracking cookies as we don’t advertise for commercial purposes on our site.