BID Services

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Service summary

 BID Services is a charity working in Solihull, providing a range of specialist sensory support services to deaf, deafened, hard of hearing and deaf blind adults.

We’re here to make a positive difference to the people we support by providing innovative services that empower people to control their own lives.

We offer the full spectrum of services including:

  • Social work - person centred assessments, support planning and reviews and sign posting to other services
  • Enablement Service - supporting people to build confidence and develop their skills i.e. travel training, accessing courses, staying safe in the home, accessing the relevant services for benefits advice/budgeting/debt, staying healthy, reducing isolation
  • Equipment - carry out equipment assessments and provide support to learn how to use the equipment
  • Employment Service - including information, advice and coaching, confidence building and completing application forms
  • Care Plus - specialist care and support service to help people maintain their independence and improve their lives.

We are commissioned by Solihull Metropolitan Borough Council . You can visit us at the BID Services Solihull website or download our information leaflet.

You can also visit our BID Services main website.

Client groups

Adults with hearing loss 
Profoundly deaf adults
Hard of hearing adults
 Deafblind adults

Opening times

Information Advice and Guidance Drop in Service at

   The Core Chelmsley Wood Library - Thursdays 10am-1pm

   The Core Solihull Library - Mondays 10am-1pm

 Staff are available during office hours Monday - Thursday 9am - 5pm and  Fridays 9am - 4.30pm.

Tel: 0121 246 6100 Mobile: 07736 126727

Textphone: 0121 246 6101 Email:



Area served

West Midlands, Solihull

The page was last updated on 16 August 2018

Main address

BID Services
Deaf Cultural Centre
Ladywood Road
West Midlands
B16 8SZ

Main telephone

0121 246 6100


0121 246 6125

Organisation email



Kirsty Kelly : Service Manager


Name Description File name Size
BID Services BID Services overview BID_Solihull_advert_for_Sol_Way_2018.pdf 169771